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When Good Jobs Go Bad, Part 1

by Douglas Gould on August 17, 2008

File this story under: “Some days you’re the windshield, some days you’re the bug.”

It all began quite routinely, as a thunderstorm approached Block Island on Wednesday. As this cloud passed, it started to rain, and the wind shifted from E @ 6 to W @ 15.

The weather caused a three boat raft-up of sailboats to drag anchor. At first, the Harbormaster and I sort of thought that they would fetch up, but it quickly became apparent that the three un-attended boats were heading for an innocent fourth boat anchored downwind, and we had to take some action to prevent a collision.

Sometimes, when a boat is dragging anchor, she is bearing down on other vessels, and there is no time to get aboard and haul her ground tackle – but you can’t tow her with anchor still on the bottom. In those cases, a good option is to just hook on to her anchor rode with a big snap shackle at the end of your towline. When you begin to pull forward, the snap shackle will run down the rode and pull the anchor off the bottom, and you can then slowly tow the boat that way. In one quick step, you will lift the dragging anchor off the bottom, and create a makeshift towline to at least get the vessel out of a crowded anchorage to buy yourself some time and room to set up a more traditional tow. This technique is universally known as Plan A.

The trio of sailboats were all hanging on a single hook from the boat in the middle. Her chain rode was hanging over the bow roller, and I could see a nylon snubber off the starboard cleat. The chain hook on the snubber was a few feet below the surface, so I modified Plan A just a tad and opted to clip onto the chain at the bow roller, above the snubber – hoping to just pull the raft upwind a few yards and avoid the impending collision.

What’s that saying? “Never change horses in mid stream.” What happened was that the anchor chain was not secured in the chain locker, nor over the gypsy of the windlass, so as soon as I tried to pull, I was just pulling chain out of a chain locker, rather than towing the 3 boat raft upwind. Modified Plan A sucks wind. Now I was really running out of time, and I had to hustle back there and get a line on tout de suite!

I rushed back to the bow of the middle boat and quickly reconnected the tow line below the snubber, just as the Harbormaster informed me that the three boats were about to get T-boned by the bow of another vessel. With the tow line hooked up, time to get those jets in gear and implement Original Plan A.

WHAM! SCREECH! I cringed at the sound of my towline getting sucked up into my port jet, and wrapping around the impeller shaft at 1200rpm…..man, I hate that sound, don’t you? Fortunately, it’s a twin screw, so I can still maneuver. Maybe I can still pull this job off without too much drama….behind me, it looks like we’ve just missed that 4th boat, and I’m clear to implement Plan A, version 2.0 minus 1.

Except, as I pull the rafted boats away, the Harbormaster informs me that the 4th boat’s rode is now snagged around the rudder of one of the boats that I’m towing.

Let’s review: I’ve got one engine down. I’ve got a raft of 3 unmanned sailboats attached to my towboat in a manner that is probably not covered in the Hamilton Jet owner’s manual, and I can’t disconnect myself from the 3 sailboats because their anchor chain is now sucked up tight to my port intake. I’m not sure where the unmanned boat’s anchor is except that it has to be somewhere between my jet intake and the bottom of the Pond (please, God, let it not be on the bottom!). And one of the 3 unmanned boats is now fouled over the anchor rode of yet a fourth boat. Did I mention that it’s pouring rain and the winds are gusting around 20 kts. This job has pretty much turned to shit, don’t you think?

….to be continued…

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iPhone replaces pencil

by Douglas Gould on August 4, 2008

As I mentioned in a previous post, iPhones have become standard equipment onboard Safe/Sea towboats. The large screen and fast email technology has some advantages for high volume areas like Safe/Sea’s.

Way back in the old times, I would have to get all my case information via a cell phone, or over a radio. In either case, that meant trying to scribble some notes in a noisy wheelhouse while driving the towboat, with all the attendant frustrations of asking for some info to be repeated, which usually went like this:

“What was the number again?”
“Seventeen!”
“Seventy?”
“You’re broken, say again?”
“Call me on the phone!!”
“I’ve got no signal…”
“Say again?”
“Standby, you were covered by the other radio.”

Or, one had to go dead in the water and copy the info, but again with dropped cell phone calls or stepped on radio transmissions putting up obstacles to a quick transfer of information. And, even if I did write it down, sometimes I couldn’t read my own notes!

Well, the iPhone bypasses all that communication confusion. Here is the standard procedure now at Safe/Sea:

As soon as Safe/Sea’s dispatcher gets the basic case information, their computer sends a brief text message to my phone: DING! You have a case at xx location, please proceed to get underway. If I’m near the boat, I just get aboard and say “I’m underway” on our business radio; otherwise, I can reply to the text message with a simple K. Now the dispatcher knows I got the message, and I’m getting underway.

Within a minute or two, the iPhone gets an email with the following information:

Full boat description.

Operators Name, address and cell phone number. (the cell phone number is highlighted and underlined, so I just touch that number, and my phone calls his phone; no need to dial. This feature is fantastic. Who wants to dial while driving the boat?)

His location, with LAT/LON if useful. (The LAT/LON is also highlighted. If I click on the lat/lon, a Google Earth map comes up showing his reported position on a chart, right on the phone – very handy to verify that his LAT/LON match his stated position.)

Full membership details with coverage limits and expiration date.

What is wrong with the boat, and where he wants to be towed to

That’s a bunch of data to collect, and copying it all down on paper would have taken a few minutes of my time, with the boat at idle, and the dispatcher’s time to read it to me, and either good radio comms or a reliable cell phone signal. Safe/Sea has whittled that all down to just a reliable cell phone signal.

If the customer is paying for service, the email will include his credit card information as well. How many times have you had to ask for someone to repeat that sixteen digit number?

Many of the towers around the country will have no use for this technology, because their case loads and fleets are too small. A one boat operation captain sure doesn’t need to email himself the information he just collected. But for the larger towers, with 4, 5 or 6 towboats all working at one time, the iPhone can be a time saver, and will definately reduce your communications load during peak hours.

Areas with a centralized dispatch, like Southern California, would certainly benefit from this technology.

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iPhone becomes part of my cockpit

Those who know him (most of my readers) know that the owner of Safe/Sea likes to stay cutting edge. If there is a new computer out, he’s gotta have one. So of course, all the Safe/Sea captains and full-time staff just had to have iPhones. I mean, all you could do on those old Nextel [...]

July 24, 2008 Read the full article →

Bargains for Shoppers

I haven’t ordered anything from these guys yet, but I did see a few good recommendations on the Internet.
Their prices on marine electronics are the best I’ve seen, so if you are in the market, why not give them a try?
http://www.planetgps.net/
Let me know if use them what the results are, either way.

July 3, 2008 Read the full article →