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Fabulous Float-Tech customer service

by Douglas Gould on June 29, 2010

I’ve owned a Float-Tech inflatable PFD for about 3 years, and while I don’t wear it all the time, I do prefer it in bad weather and rain. I find this PFD to be very comfortable to wear, and it’s USCG approved.

The Float-Tech idea is somewhat unique in that the outer shell is much like a good quality foul weather jacket, and the PFD part is all attached to a removable vest that zips inside the shell. This means  you can wear the outer shell as a stand alone foulie or as a PFD. Removing or installing the PFD vest takes 5 seconds.

I recently had some minor issues with my Float-Tech outer shell, and I emailed their customer service to see about repair or replacement. The reply was to send the shell to them (there was nothing wrong with the PFD/vest part), and they promptly shipped me a NEW ONE, free.

Red Right Returning gives the Float-Tech USCG approved self inflating PFD/jacket our highest recommendation.

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